Factors Influencing Employee Knowledge Sharing Capabilities in Electronic Government Agencies in Malaysia

Effective managing and sharing of knowledge has the power to improve individual’s lives and society. However, research has shown that people are reluctant to share. Knowledge sharing (KS) involve not only our knowledge, but a process of giving and receiving of knowledge with others. Knowledge sharing capabilities (KSC) is an individual’s capability to share experience, expertise and know-how with other employees in the organization. Previous studies identified many factors affecting KSC either in public or private sectors. Upon a critical review on factors affecting KS and factors affecting KSC, this paper attempts to examine the factors that have been cited as significant in influencing employees KSC within Electronic Government (EG) agencies in Malaysia. Two capable factors that are considered in this study are technical factor and non-technical factor. This paper proposes an integrated conceptual framework of employees KSC which can be used for research enhancement.